This year, COLSA is excited to celebrate 25 Years of our ISO 9001 certification. The ISO 9001 certification showcases COLSA’s dedication and commitment to quality processes to achieve effective quality management at every level.

The standard helps eliminate inefficiencies and promote informed decision-making, allowing COLSA to make improvements to ensure customer trust and satisfaction. Beyond customer focus, the ISO 9001 certification focuses on 6 other Quality Management Principles including:

• Leadership
• Engagement of People
• Process Approach
• Improvement
• Evidence-based Decision Making
• Relationship Management

We are proud of the quality work achieved over the past 25 years with ISO 9001 and look forward to growing alongside this certification. Hear from COLSA’s Director of Quality, Justin McDonald, on the importance of this milestone:

“This year marks a significant milestone for COLSA, as we celebrate this significant milestone of 25 years of being ISO 9001 certified. For over the past quarter-century, COLSA’s ISO 9001 commitment to customer satisfaction, quality management, and continual improvement has been the cornerstone of our success and growth…Thank you to all our employees, customers, and partners for being part of this incredible journey. We look forward to the next 25 years of quality, innovation, and success!”